Helping your organization shine the brightest.

Shine Brilliantly

In the constellation of organizations, who are the ones who shine brilliantly?  Which ones do customers want to do business with over and over again? 

 

At Brilliant Workplaces, we develop strategies for businesses who want to exceed their customer's expectations and stand out among the stars. 

CUSTOMER EXPERIENCE

Customer - Patient - Employee

Track, understand and engage customers, patients or employees to create loyalty and retain employees

B2B/B2C
MARKETING

Consulting - Retail - CPG

Design a brand, inbound marketing, account based marketing or content marketing strategy to engage customers and generate sales.

CUSTOMER SERVICE

Retail - Healthcare - Hospitality

Design your service standards, training and processes that wow customers every time.

CULTURE DESIGN

Individuals - 10K+

 Team and leadership assessments, skills workshops and training that engages and maximizes potential.

Suzanne Hasbrouck Olson

What makes a Brilliant Workplace? 

At Brilliant Workplaces, our philosophy is that through an inspired, collaborative culture built by effective, inspirational leaders - organizations can have productive, engaged teams that deliver exceptional customer experiences that drive sales performance.

Hi, I'm Suzanne.

I've been developing strategies in marketing, customer experience, customer service and team engagement for over 15 years in industries such as retail, craft food and beverage, and healthcare. I am an ideator and maximizer - I love to take processes that are good and make them truly brilliant.  I started Brilliant Workplaces because I wanted to help more organizations shine with the experiences they provide their customers and employees, and maximize their revenue.  Let's make a bright future for your business!  

 

INDUSTRY EXPERTISE

Retail and Personal Services icon

Retail and
Personal Services

Healthcare and Hospital Systems icon

Healthcare and Hospital Systems

Hospitality and Craft Beverage icon

Hospitality and Craft Beverage