Helping your organization shine the brightest.
In the constellation of organizations, who are the ones who shine brilliantly? Which ones do customers want to do business with over and over again?
At Brilliant Workplaces, we develop strategies for businesses who want to exceed their customer's expectations and stand out among the stars.
Customer - Patient - Employee
Track, understand and engage customers, patients or employees to create loyalty and retain employees
Consulting - Retail - CPG
Design a brand, inbound marketing, account based marketing or content marketing strategy to engage customers and generate sales.
Retail - Healthcare - Hospitality
Design your service standards, training and processes that wow customers every time.
What makes a Brilliant Workplace?
At Brilliant Workplaces, our philosophy is that through an inspired, collaborative culture built by effective, inspirational leaders - organizations can have productive, engaged teams that deliver exceptional customer experiences that drive sales performance.
Hi, I'm Suzanne.
I've been developing strategies in marketing, customer experience, customer service and team engagement for over 15 years in industries such as retail, craft food and beverage, and healthcare. I am an ideator and maximizer - I love to take processes that are good and make them truly brilliant. I started Brilliant Workplaces because I wanted to help more organizations shine with the experiences they provide their customers and employees, and maximize their revenue. Let's make a bright future for your business!