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Increase Sales.

Delight Customers.

Retain talent.

Are you ready to be a Brilliant Workplace?

We work with small to medium sized businesses ready to scale

who need the communications, systems and processes to take business from good to brilliant. 

 

We help businesses:

  • Acquire new customers by providing ways to improve your communications and embed your brand into the minds of potential customers.

  • Increase current customer spend by understanding customer needs and using this information to remove barriers, increase transaction size and frequency of purchases. 

  • Reduce turnover by creating a culture of engaged, productive and skilled team members, who are well prepared to serve customers and grow sales.

Why Brilliant Workplaces?

Our belief is simple but powerful -

 

There are the three main ways to increase revenue, and all of them can be impacted  by improving experience

 

Our process is codified in what we call the Brilliant Experience Success Factors.

 

The success factors are derived from learning the secrets of the most profitable and strongest brands in the world.  We have integrated these factors into all of our work, services, and strategies - resulting in a consistent set of outcomes and support each other, no matter which path to revenue you start with.

Choose your path to increased revenue

Acquire new customers

Establish and grow your brand

Generate more sales

Activate your loyal customers

Attract and retain talent

Create a culture of brilliant people

 

Industry expertise

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Grocery
Convenience
Supply Chain

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Business Services
Packaging

Manufacturing

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Ingredient suppliers
Consumer package goods
Craft beverage

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Success Stories

Perfecting the Employee Onboarding Experience

Transform your employee onboarding experience to be Brilliant.

In this guide:

  • The business case for a better onboarding experience

 

  • Essential information for new employees

 

  • Different phases of the on-boarding experience

 

  • A timeline for delivering key messages, and keeping employees engaged past the initial onboarding time.

Brilliant Insights

Become a Brilliant Workplace

What are you interested in:

Thank you. We will be in touch with you shortly!

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