Helping your organization shine the brightest.
At Brilliant Workplaces, we develop strategies for businesses who want to exceed their customer's expectations and stand out among the stars.
Customer Experience
Customer - Patient - Employee
Track, understand and engage customers, patients or employees to create loyalty and retain employees
B2B/B2C Marketing
Consulting - Retail - CPG
Design a brand, inbound marketing, account based marketing or content marketing strategy to engage customers and generate sales.
Customer Service
Retail - Healthcare - Hospitality
Design your service standards, training and processes that wow customers every time.
Culture Design
Individuals - 10K+
Team and leadership assessments, skills workshops and training that engages and maximizes potential.
What makes a Brilliant Workplace?
At Brilliant Workplaces, our philosophy is that through an inspired, collaborative culture built by effective, inspirational leaders - organizations can have productive, engaged teams that deliver exceptional customer experiences that drive sales performance.
Hi, I'm Suzanne.
I've been developing strategies in marketing, customer experience, customer service and team engagement for over 15 years in industries such as retail, craft food and beverage, and healthcare. I am an ideator and maximizer - I love to take processes that are good and make them truly brilliant. I started Brilliant Workplaces because I wanted to help more organizations shine with the experiences they provide their customers and employees, and maximize their revenue. Let's make a bright future for your business!
Industry Expertise
Retail and
Personal Services
Healthcare and Hospital Systems
