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Join date: Nov 18, 2021
Posts (21)
May 30, 2023 ∙ 3 min
4 common mistakes when building a customer onboarding program
How avoiding these common pitfalls when designing customer onboarding can lead to a lasting relationship with clients and customers.
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May 15, 2023 ∙ 7 min
Driving Customer Satisfaction: The Role and Impact of a CX Leader
Maximizing Customer Satisfaction with a Director of Customer Experience Hire. A Comprehensive Guide
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Apr 26, 2023 ∙ 4 min
Digital Employee Experience (DEX) for Remote & Hybrid Workplaces
Create a digital employee experience (DEX) for your remote workers that stands out from the crowd.
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Suzanne Olson
Writer
Owner and Chief Experience Architect
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