Process | Brilliant Workplaces

Apr 5, 20232 min

Perfecting the Employee Onboarding Experience

Employee onboarding is a critical but often overlooked step in employee success. Learn how to transform your employee onboarding experience.

Mar 24, 20234 min

Want to win in retail? Focus on the basics.

Want to win in retail? Focus on 3 basic fundamentals: Have items in stock, keep your store clean and have great customer service.

Feb 15, 20236 min

Top Retail Customer Experience Trends for 2023

The year is already in full swing. As with every year, 2023 promises to be an exciting one in retail–and a successful one for those...

Dec 5, 20225 min

The Customer Service You Don't See – Processes That Matter

Have you ever walked into a store and by the time you left you felt better, about yourself, about your purchase and about the brand? Or...